Subprocessor List

A subprocessor is a third party data processor engaged by ScaleDrone, who has or potentially will have access to or process Service Data (which may contain Personal Data). ScaleDrone currently uses third-party subprocessors to provide various business functions such as business analytics, infrastructure, email notifications, payments, customer support. Before engaging any third party subprocessor, ScaleDrone performs due diligence to have a reasonable selection process by which it evaluates the security, privacy and confidentiality practices of proposed subprocessors that will or may have access to or process Service Data.

Major Subprocessors

ScaleDrone uses the following Subprocessors to host Customer Data and process payments:

Entity nameSubprocessing activitiesEntity countryLocation of data
DigitalOcean, LLCCloud Infrastructure ProviderUnited StatesUnited States
PayPal (Europe) S.a.r.l. et Cie, S.C.A. (Braintree)Payment Service ProviderLuxembourgUnited States

Other Subprocessors

ScaleDrone may use the following Subprocessors to perform other Service functions:

Entity nameSubprocessing activitiesEntity countryLocation of data
Crisp IM SARLIn-browser Messaging ServiceFranceNetherlands & Germany
Google LLC (Google Analytics)Web AnalyticsUnited StatesUnited States
The Rocket Science Group LLC (MailChimp)Email ServicesUnited StatesUnited States

The Subprocessor list might change in the future. If you wish to get notified of the changes, please send an email to with a request to subscribe.

Last revised: May 27th, 2018